Benefits:
- possibility of submitting applications via the Internet
- monitoring of their status and control of the deadline
- automatic notifications to the Submitter (e-mail) about changes in the status of the submission
- comprehensive supervision of current and historical documentation (postings, valuations, execution deadlines, acceptances)
Applications Portal functionality:
- Contractors individual access to their data by securing unique access (user name and password).
- Registration and recording requests (service requests, complaints, etc.), monitoring their statuses.
- General data registratiom including, but not limited to: subject of the request, content of the request, requester, priority of the request, category, subcategory.
- Additional data registration: cost of performing work valuation, for example, paid submissions.
- Adding attachments to the submission such as, but not limited to, images, videos, documents in PDF or DOC format, etc.
- Conducting correspondence (postings) between the submitter and the person responsible for executing the submission from the Contractor's side.
- Communication on the pricing of paid submissions including: quotation of the work, printing of the cost proposal, acceptance of the cost or rejection by an authorized user from the Ordering Party.
- Allows users to track the status of the request including, but not limited to: working, new request, in analysis, pending clarification, pending quote acceptance, in progress, request for acceptance, no solution accepted, completed.
- Status types are defined at the implementation stage.
- Automatic e-mail notifications according to selected criteria about changes in the status of a request.
- Personalization and appropriate filtering of the content displayed in the table with notifications through available filters and search mechanisms.
- Insight into historical data of completed requests.
- Ongoing monitoring of submissions by both Submitters and Contractors.
- Changing the individual password of the Submissions Portal user, also in the form of resetting it.
- Administrator to create an account for Submitters within a given organization and administer the given Contacts, including blocking access, editing basic data.
- The module provides the ability to manage newly added Contacts including: blocking access, editing basic data.
- Integration Notification Portal with a domain application, e.g. Project Support, CRM, and transfer of information to the Notification Portal (e.g. who executes a given notification, the planned date of its execution).
